 Тарас: How long can you wait for the order No. 20187 for more than 10 days have passed. Received parcels from Kiev came after 4 days and from you in 10 nemone wait. → Your order has long been processed and shipped, please contact post office. In the future, please leave contact information in the order. |
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Pawlenty: why I have already made 3 orders and so far I dont count bonuses???? → Bonuses will be issued in the near future, we will notify You about it. |
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 Андрій: Hello, in the name of the product says that there is a traffic jam. and how it looks you can clarify? → Package contents as photo, without tube |
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 Діма: where lightning walk? → Lightning to the crotch. |
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Дарина: Fast payment=fast shipping. All honor to honor, no complaints. Happy with the purchase. S. SW Daria → Thank You for the review. |
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Назва: Please charge bonuses in order 71335 on the login Kenzo → Bonuses credited. |
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Євген: Large selection, reasonable prices,prompt service. → Thank you, I try :) |
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Василь: please list the bonuses with order 69872 on the login hammi → Dear customers, the bonuses are credited automatically, no need to inform us about it. |
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Юрій: Order was sent quickly, but that has to report the Declaration number forgot. The item came on Saturday, calling anyone I could not, and the message number Declaration came on Wednesday. New mail very reluctantly gives the parcel without Declaration number. I had girls to buy a little box of sweets, otherwise, my package would have gone back. → We apologize for this situation. Sorry but lining sometimes happen. |
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Влад: Payment(68793) was performed before registration( login vladet).Still, please enroll bonuses. → Bonuses order 68793 enrolled ! |
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 Руслан: I would like to buy. Do you plan such a gag to be available in the near future? → You can leave a request for this product and it to be available within 2 weeks. |
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Олеся: Hello. Today I received a package article ixi12306. He came in without panties as shown in the picture(there is no configuration) and pale blue-not this color as in the picture. Can I exchange it for a kit article ixi12249 with pay the difference of cost. The kit was not worn. Thank you → Hello, since November 1, 2011 we decided to follow the law and cancel the possibility of return/exchange of goods from the category underwear. |
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Анонімний: I received a order number: 19418, but no one contacted me. You can check my order or need to repeat it? → Hello, we unsuccessfully tried several times to contact You. Unfortunately this position is not available, You can choose other items, at the moment Your order is suspended and is awaiting the product, after which we again with You will communicate. |
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ГЕБ: Why order No. 37221 is assigned a status of paid if it was paid in August? → At the moment there is a small problem with the transaction fees orders cod, within a month we will fix this problem and all will be credited a welcome bonus. |
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 Назва: It is unfortunate that there are shown the details of this model, the asymmetry of the cut. Otherwise there would be a refund. → I agree, but unfortunately manufacturers do not always provide comprehensive information on the goods. Check with her managers. |
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Ірина: Why to remove? Cant do my normal job.. → Hello Irina, not one opinion of our visitors has not yet been removed. |
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 Елла: it has a slimming effect? → It has a low viscosity. |
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Антон: A long time are already a customer of your store, and today went to the post office to your next purchase, I was really shocked when I took out the package wrapped in duct tape brand of your shop (IXI – a nice buy, shop the new generation ixi.ua), are you kidding????? Where privacy guys???? Im not scolding you, just want to say that this feature is minus your store, and a waste of money to order the tape, to everything this branded bag from the shop, I have it right in the trash! I understand that some buyers place orders for gift bag in this case it is relevant, but not for those who make purchases for yourself!!! Make the option on the website, should or should not this bag, and the tape is not on my phone!!!! )))))) In General, I love your store, great, thank you for existence!!!! → Hello! Thank you for your attention to our service. Launching a new project IXI.UA were not positioning it as a sex shop, so on-brand product is not specified anywhere anything concerning sex products. In a short time under the brand of IXI will be sold a large group of items that are not associated with sex, so if You are our customer, this does not mean that You need complete privacy. If You are against, can in the subsequent orders indicate that we sent the package in the usual way. |
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 Дарина: When to be available ? ve been waiting 38 days. → The issue in Ukraine, entry of foreign goods into the country, significantly problematic. Wait or cancel Your pre-order ? |
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 Лол: called on the firm to you today - said that the weight of 32 kg as well? → This is an approximate weight .__Once again we repeat, we donT measure and the carrier ! __This is not a piece of paper and a tight tube for transportation of fragile articles, paintings and other things. |
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Антон: Slowly working. The poster was printed 2 weeks. January 15 ordered, only 30 were in the mail sent. → Hello ! Please confirm Your order number ? Sure we can solve this unpleasant situation. Most likely the problem is in the transport company. |
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Agentnikita: Please specify that kimono consists of two parts. And it came as a surprise to instead of her robe skirt and jacket. Ordering 74316. __And describe Bathrobe-kimono 22574, there is also two parts, not counting the belt? → Yes, kimono IXI22574 consists of 2 parts a belt. |
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Katerina: How much time do you usually take the refund from cancellation of the order? → Hello, within 3 working days. |
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Андрій: Thank you very much. all fine. all super. the quality is also. |
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Наталія: My order number is 22685. You can find out if I can get it and when? → Tomorrow morning, You will be contacted by the operator, and You will specify a convenient delivery time. |
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