  Іра: do not a very good lubricant |
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Марина: Order No. 43125, you promised me tonight but at the post office said it would be tomorrow!!!!! I apologize, but Im leaving tomorrow on a business trip and wont be able to pick up your order!!! I hope this is not povleyaet on my future orders!!! → Hello, the cited warning of New Mail In connection with difficult weather conditions across the territory of Ukraine of possible delay in delivery. Your parcel in the warehouse will be more than 10 days, hope You can pick it up on arrival. |
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 Анжеліка: Tell me how long that would it come from? → 15-20 days after pre-order on the website. |
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Інна: I received my order. Thank you so much! |
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Вікторія: Hello. Did not fit the size of the bodice of the swimsuit IXI122162. Can I change to some other product? → You can place a new order and send the goods to the warehouse for new mail to your return address. |
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sergei-ushapovki@mail.ru: I love to wear womens panties, and a silk or satin slips do you have something for me and how much they cost. Or maybe you can order to make. → The entire range is represented on the website under sexy Lingerie. |
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 Максим: |
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ПИТАННЯ ПИТАННЯ: Today took the parcel. On Monday it was not. Thank you very much! |
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 Наташа: and this jacket-order it?))) → Unfortunately no. |
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Олеся: Hello. Today I received a package article ixi12306. He came in without panties as shown in the picture(there is no configuration) and pale blue-not this color as in the picture. Can I exchange it for a kit article ixi12249 with pay the difference of cost. The kit was not worn. Thank you → Hello, since November 1, 2011 we decided to follow the law and cancel the possibility of return/exchange of goods from the category underwear. |
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 Ninv: do you have shipping in Georgia → Free mail delivery to all countries of Europe and CIS. |
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Сергій: Hello! Please charge me a bonus for ordering No. 77485 (4046 bonuses) on this account (at the time of purchase account was not registered, an order was issued to this mailbox) → Hello, at the moment, the bonus system at the stage of adaptation, once the bonuses will be credited we will notify You. |
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Анонімний: Hello! Order number 21407.Whats wrong with him? → Your order is processed and shipped. |
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Паша: not profitable to order novoapostol still need to pay for something that would be new money for the goods sent.why is it so??? → Cash on delivery (Navapache, postal service or any other transport company) is always a high fee for money transfer. Purchasing prepaid exempt from the fee for cash on delivery. |
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 Вікторія: Good evening! This tube is hollow? → Hello, not hollow, tube is completely metal. |
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Світлана: Hello, what is the fate of order No. 53302? → The goods were in stock, if You want it to - please tell us your name, address and delivery method. |
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Антон: I didnt order anything, and I receive an e-mail of the type you ordered lot No. 23476 170 UAH. I do NOT NEED anything!!! → Apparently someone else has issued an order putting Your email. Since the order was not confirmed, we removed it. |
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Назва: Please charge bonuses in order 71335 on the login Kenzo → Bonuses credited. |
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Наталія: Good day! Ordering 84699. You sent me the other design of womens leather lingerie. In prolana a bra is no comfortable velvet lining. HB cups, six Central straps. Cup of completely closed design. The picture was presented a different model. Four Central strap and Cup semi-open. Prislanyh the model is different. How to refund? → Hello, return the item to the return address on the warehouse for new mail, we will refund the full amount for the goods. The description and photo of the product necessarily change, it just happens. Please accept our apologies. |
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ЮРРА: tell me if I filled out my name when ordering and will accept the sister - is that a problem? and yet, if I ordered a courier delivery to your door in Odessa the payment on hands to the courier is available?__ → In the case of courier delivery, no matter who gets the goods, and in all other, strictly individual. |
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Ірина: Hello.My order number No. 71735.Dress the Silver moon is not enough for me.Would like to exchange for other goods http://prom.ua/p28292668-plate-sexy.html and http://prom.ua/p13073610-otkrovennoe-chernoe-plate.html → Hello. Expect in the near future You will contact the Manager for an exchange. |
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Ірина: Thank you very much! It was all quickly, efficiently, and beautifully. Very happy with purchase. → Also, big thanks. |
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 Макс: Funny thing.... all who asking me for saying that, and then I remain...with round eyes... the opposition on the hand is unambiguous, twist a minute at full speed is VERY difficult...now I think to buy even so the counter.. |
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Аїда: I write the answer ? I confirmed the order 59934 and when do I reap? → Your reservation is confirmed and on Monday will be sent. |
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Анастасія: Good evening! Received an order from 86636 26.11.15. Dress ixi33447 not fit in size-very large. Where to send the refund and how the refund? → We will contact you today |
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