 Наталія: Why by order No. 42964 status is Delivered, if it was paid for 11.02.? → The order is given the status paid after receipt of money order to our account, in the case of cod it takes up to 5 working days. |
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Тамарочки: Hello, I place an order, but your response to me did not come... → We have Sent You the details for payment. Sending parcels to Russia only on 100% prepayment. |
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 Тетяна: Shorts length 16 cm? → Yes, 16 see |
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Олександр: Yesterday sent the return of the goods to the new post. The invoice number 59000022117627. How can I get back the money? Or you can just order something on the exchange? → Hello. You can place a new order and in the note specify the - exchange of goods-order No.*****. |
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Андрій: Hello.Why in the description of the item was free shipping, and the post office told me you 21РіСЂРЅ.Whats the matter? → Hello, most likely operator error New Mail, the shipping fee all items paid by our company. |
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Ведмедик: Hello! At your request received on this email address, I refuse to order No. 56435 and order No. 55956. Sorry for not doing this sooner. Reason: on the website it was promised that the ordered product is out of stock for 10-20 days. Not only that, you to the action raised the price of those 8% that are offered as a discount, and passed, sorry, nearly six weeks since application! I ordered things in a different organization in the future and she did not think to use your services, and others discouraged. Understand that my complaint is a drop in the bucket for such a big company, but still cherish the hope that in the future you will be more respectful to their customers. All the best! → Hello. Prices were raised 2 weeks before the event for a third of the products in our catalog (and survived to the current day). 90% of goods are out of stock time to come in time (1-2 weeks), the rest can appear within 2-4 months on different, independent from us reasons. We do our best to fulfill all orders, thank you for the comments... |
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Єгор: Good evening! This spring I plan to order some BDSM goods( leather mask), but I live in the Donetsk region on the Ukrainian territory (Mariupol). Tell me please, is there any guarantee of delivery to Mariupol? → We ship company of New Mail in those cities in which the offices of the New Mail delivery problems there. |
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Оксі: Good afternoon. Is it possible to return dresses/corsets? Is it possible to choose one of the items when delivered by courier? |
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Денис: Thank you, all clearly and efficiently. What else do you need? → Thank you for the positive feedback. |
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Євген: I want the picture on canvas,but on their picture.is this possible? tel. t 0951050044 → Yes, You can download it on the page http://posterok.com/load.php |
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Віталій: Why not get a free bonus for ordering 55312? → Bonuses are awarded after the delivery and we receive the full payment for the order. |
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Дмитро: Hello, I would like to know the order 20915 sent????? → Hello, Your order status is not confirmed. We have repeatedly sent You emails and called the contact phone number. You are ready to confirm the order? |
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Юля: today I received a bathing suit..the color absolutely does not correspond to what was in the directory ..what does that mean?ordered peach came a bright orange...not the same thing.why didnt you warn. → Hello, please tell us Your order number. |
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Алекс: But if the field is not noted what type of delivery I send the product?! Me will call and clarify?? → With You in any case will contact you to clarify all the data. |
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 Лена: Hello,I have a 38 size dress art.IXI11973 (S/M)may be suitable for my size? → S/M - suitable for European sizes 36-38. |
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Костя: Are unable to reach You. Want to know the fate of my order, No. 42070. Please call. 0956832452 → Your order is awaiting delivery. |
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 Catharsiss: Very good and strong stuff and incredibly nicely sits. Had to modify for convenience.By construction, it is assumed elastic, which goes a little like cowards and closes access. It can be if you want to cut, then it nothing prevents. I personally love the elegant shape of the product, its appearance and usability. Thank you ) |
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Андрій: Hello.__Tell me, can I pay for my purchases partially bonuses, and the remaining cost is already a standard way... → No, You can use bonuses if they are missing completely on the acquisition of goods. |
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Аноним: The order is paid |
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Саша: The people who ordered and tried MIL37(penis marathon spray) write me in ICQ (400301071). I have a question for you about this stuff! Really need advice!!!! |
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Ірина: Good evening. received the dress you have ordered as I can to return it. Never worn. The small size (although at your size chart I just. had to enter into it). Received new mail. Cash back sent. → Hello, carnival costumes and dresses after the respective holidays, returns and exchanges are not subject. |
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 Артем: Tell me You cant fulfill the order Hemp ropes (SKU: IXI15934), to get another one? It ends 2nd month as you promised, that will I not wait? → Hello, the goods are already in Ukraine, tomorrow will be able to send. We apologize at the factory was detained for a month our order. |
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 Олена: Thank you for the ball, ordered yesterday, came today in Kiev. Been looking for something to give her husband on Valentines day. Valentina was Today in shock from a gift, for several hours in his hand - not let go. I want to thank you for the excellent service. All quickly and at the highest level. By the way the price you have is great! We have stores these models are much more expensive. |
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 Наталія: Please tell me, and stikine a lot of disposable or single use? Just if they consist of self-adhesive material, it can quickly come into disrepair.... → Hello, stikine you can use up to 5-10 times. You can then use a special body glue. |
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Таня: Hello, recently I paid for the order, and bonuses never came :( → Bonuses are awarded within 2 weeks after payment is received. |
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